How Outsourcing Residential Property Maintenance Lowers Tenant Complaints

When you’re responsible for the facility maintenance of a residential complex or building, the tasks are endless. With ensuring so many major systems are running properly, to keeping residents happy with smaller repairs, when an emergency situation occurs, there may be no one available to take care of it. Many residential property maintenance and building repair tasks are left to the property manager, who isn’t necessarily trained in the required trades. For this reason, and to help keep costs manageable, more and more complexes are choosing to outsource their residential property maintenance.

Broad Facility Maintenance Knowledge

Companies that provide residential property maintenance typically employ specialists in a number of different trades. A property manager may not know the ins and outs of fixing plumbing, or a complex electrical problem, or how to maintain an HVAC unit. If complications arise, a simple building repair can turn into a job that multiple trades people have to work on. In a situation like this, employing one vendor versus five can save time, money and a lot of headache. Lawn maintenance service in Coeur d’Alene d’Alene

Pay Only When Services Are Needed

Another benefit to outsourcing residential property maintenance is that instead of paying someone a full time salary, year-round, you only pay for the services you need at the time that you need them. When books are tight and the bottom line matters (and in today’s economy, when doesn’t it?) every penny counts. A certified, bonded and insured professional is dispatched as quickly as possible to tend to the issue, and you can feel comfort that it will be handled efficiently and professionally. No lengthy interviews, no human resource hassles, no full time salaries.

Provide Tenants With Faster Service

Unlike having only one facility maintenance employee, outsourcing your residential property maintenance needs allows you to quickly resolve multiple issues at the same time. Issues no longer need to be prioritized, meaning that all of the residents are tended to immediately, keeping complaints down and costs low. In addition, instead of paying multiple permanent maintenance employees year round, you can request several at times where there are multiple fires to put out. This also means that when things are running smoothly, there are no payroll expenses, lowering the overall budget required for facility maintenance.

Local, Trusted Contractors

If the property you own is not local, outsourcing the residential property maintenance means that issues can be handled locally. Tenants don’t have to wait for you to arrive, as the facility maintenance crew will be dispatched from a local location. Once again, this provides a better experience for your tenant. Keeping tenants happy typically leads to units staying occupied for longer lengths of time. Lower tenant turnover rates equate to higher profits, satisfying all parties.

 

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